Quick Lane Reviews

Quick Lane has an overall rating of 3.4 based on 27 reviews. Customer feedback on Quick Lane is mixed.

3.4/5.0

27 reviews

5 Stars

8

4 Stars

5

3 Stars

5

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8

1 Star

1

All Quick Lane Reviews (27)
Nickolas_kennedy93
May 18, 2026
"Good service, just took some effort"
The staff at Quick Lane were professional and easy to talk to. They explained everything clearly and didn’t make me feel rushed, which I appreciated. The whole process went smoothly, even though I still felt like I had to put in a bit more effort than I wanted to get everything sorted out.

Overall, I’d use them again. It was simple and respectful service, and they seemed to know what they were doing. I just wish getting car stuff handled didn’t always feel like such a chore.
hello_james106
May 12, 2026
"I ran into an issue with my booking..."
I ran into an issue with my booking, which was frustrating at first. To be fair, support did get back to me and eventually fixed everything, so I appreciated that. I just wish it had been a bit quicker and that I didn’t have to follow up a couple of times. A friend had recommended them to me, so I was expecting things to be a little smoother, but overall it turned out okay in the end
ThelmaAres_90
May 06, 2026
"Warranty claim dragged on forever"
I had some service done at Quick Lane, and then a part failed not too long after. I figured the warranty claim would be straightforward, but nope, it turned into a whole bunch of back and forth.
They kept asking me for paperwork I’d already handed over, and it didn’t really seem like anyone knew who was supposed to approve what. I ended up having to call twice just to get a clear answer, which was annoying.
They did end up covering part of it, but not everything, and the whole thing took way longer than it should’ve. Giving 2 stars because the staff was nice enough, but the process was slow and not very helpful.
Florence-branch
April 29, 2026
"I tried using quicklane.com because I..."
I tried using quicklane.com because I figured it would make things easy, but the info on the site didn’t really line up with what happened once I got to the shop. The price and timing both ended up feeling different, and I had already set aside time for it, so that was annoying. Maybe it depends on the location, but I don’t have a ton of patience for being told one thing online and then getting something else in person. The service itself wasn’t terrible, but it definitely didn’t feel as upfront or clear as I expected
connie1990
April 18, 2026
"They figured it out fast"
I brought it in sometime last week, or maybe the week before, I can’t remember the exact day. Either way, they found the problem quickly and it turned out to be exactly what they said it was. No runaround or random guessing, which I really appreciated.
Michael_maupin84
April 14, 2026
"I booked my tire service through quicklane.com..."
I booked my tire service through quicklane.com, and overall it went smoothly. They checked the tires, rotated them, and let me know one of them was wearing a little unevenly, which I appreciated. The wait wasn’t bad, though you always hope it’ll be a bit faster. The staff was friendly enough, the price felt fair, and I’d use them again.
CharlesJoseph
April 13, 2026
"Fixed it right the first time"
They actually fixed the problem right away, no messing around or guessing at it. Took a little longer than I was hoping, but yeah, the repair was done right.
VeronicaMoss_48
April 11, 2026
"I was disappointed. It felt like the..."
I was disappointed. It felt like the basic inspection missed things that were really, really obvious, and I expected more attention to detail
hello_john314
April 05, 2026
"Popped in and got it sorted quick"
Walked in and they had me taken care of in no time. Super easy, no fuss
MildredBrown
April 01, 2026
"Oil change took way longer than promised"
I went in for a basic oil change and ended up waiting almost the whole day, which was really frustrating. I get that things get busy, but they should be upfront about the wait time and keep customers updated instead of leaving them sitting around. If they tell someone it’ll be quick, they need to stand by that or communicate better.
leslie_Ellis02
March 21, 2026
"Not as convenient as I expected"
Booking started off easy, but the checkout got a little confusing, and the times seemed to keep changing. I kept checking the confirmation email and receipt to make sure I had the right details, but I still ended up having to call anyway. So in the end, it wasn’t as convenient as I’d hoped.
ruby_Lavette85
March 16, 2026
"I went in for a simple oil..."
I went in for a simple oil change and somehow ended up in the middle of the Upsell Olympics. The service itself was fine, but the whole time they kept pushing extra stuff like the Add-On Squad was working on commission bingo. I left more annoyed than anything.
hello_melinda777
March 10, 2026
"Clean spot for a quick oil change"
I stopped by Quick Lane for an oil change the place was nicer than I had in my head for an auto shop. The waiting area was clean, the floors looked like someone actually keeps up with them, and the bathroom was surprisingly decent.

I’d probably give it 5 stars, but there were a few old cups sitting by the coffee area that seemed to hang around a little longer than they should have. Nothing that ruined the visit, just one of those things you notice when you’re sitting there waiting. Overall, it was a comfortable enough stop and I’d go back.
Ashley.brown
March 09, 2026
"Needed a last-minute oil change and Quick..."
Needed a last-minute oil change and Quick Lane had spots open way sooner than I thought. Booking was easy, got an after-work time, no back and forth or waiting days. Happy with it.
davidkeeter2786
March 06, 2026
"Helpful updates and fair communication"
They did a good job keeping me in the loop and explained the timing in a way that was easy to understand. When something changed, they actually called instead of leaving me guessing, which I really appreciated. There was one small mix-up, but things happen, and they handled it decently enough...
hello_manuel589
March 01, 2026
"It was alright, nothing special"
I booked online and that part was easy. The wait was longer than what they said it would be, which was a little annoying, but the staff was fine and they got the oil change done. It wasnt a bad experience, just didnt really stand out either...
Shelia-cornwell
February 22, 2026
"Wait Time Was Better Than I Expected"
I went in thinking I was going to be stuck there for a while, because that’s usually how car appointments go for me. But i was surprised by how quickly they got my car in and how smoothly everything moved along.

I ended up leaving earlier than I expected, which almost never happens when I’m dealing with car stuff. It was an easy, stress-free visit, and I’d definitely go back again
janice_Powe83
February 17, 2026
"Prices were clear upfront"
The pricing was laid out clearly from the start, and I didn’t run into any surprise fees later on.
john_Farrow89
February 15, 2026
"Decent service, but the price stuck with me"
The service was okay overall, nothing really went wrong, but I kept noticing little things that made the price feel a bit high. Like, it was fair enough, but not exactly what I’d call cheap. For what I paid, I guess I expected it to feel a little more polished
rachelwilliams0571
February 01, 2026
"Quick and easy oil change"
I stopped in for an oil change and was in and out quickly. The staff was friendly and made the whole thing really easy. I left feeling good about the service and glad it wasn’t a hassle.

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